Kiturami Co., Ltd. (CEO Choi Jae-beom) announced that Kiturami Boiler was selected as an excellent company for the second consecutive year in the "2022 Call Center Quality Index (KS-CQI)" survey organized by the Korea Standards Association.

The "Call Center Quality Index" is an evaluation index model that measures the quality of call center consulting services of 244 companies and institutions in 59 industries of Korea by the Korea Standards Association.

Kiturami Boiler was selected as the "Excellent Company in the Call Center Quality Index" for the second consecutive year in the household boiler sector, following last year, by scoring high scores in 39 detailed evaluation items.

In 2018, Kiturami introduced the first chatbot-based "Kakao Talk A/S reception service" in the boiler industry and is taking the lead in improving customer satisfaction through continuous upgrades and has prepared various systems to protect consultants.

An official from Kiturami Boiler said, "We appreciate the efforts of executives and employees who have taken the lead in improving service quality and the unwavering support of our customer. And we will continue to build the best service environment that can satisfy both customers and employees."