- Korea Management Association Consulting selected 38 out of 111 companies in 21 industries surveyed as excellent companies

- Kiturami scored 76.9 points, the highest score in the heating mat sector; the only one to get an excellent grade

Kiturami Co., Ltd. (CEO Choi Jae-bum) announced that it was named excellent company in the heating mat sector in the “2021 Korea Consumer Protection Index (KCPI)” released by the Korea Management Association Consulting.

The Korean Consumer Protection Index (KCPI) is an index indicating how consumers feel about the quality of consumer protection of each company. Companies with above-average scores for each industry sector will be given excellent grades, and “KCPI Excellent Companies” will be announced by dividing them into finance, telecommunications, automobiles, and home appliances.

This year, a total of 38 out of 111 companies in 21 industries were selected as “KCPI Excellent Companies,” and Kiturami was the only company to acquire an excellent grade in the heating mat sector.

Kiturami recorded the highest points in the heating mat sector in all detailed survey items, and it was selected as an excellent company in the "2021 Korea Consumer Protection Index" with total score of 76.9.

Since entering the domestic thermal mat market in 2011, Kiturami has been leading the premium heating mat market for the past 10 years.

In particular, following the launch of the carbon mat—a new-concept heating mat—for the first time in the boiler industry last year, it is leading the generation change in the heating mat market by introducing the “2022 model 3^rd-generation carbon mat Ondol” with enhanced carbon heating elements and convenience functions.

In addition, Kiturami has established a smartphone-based mobile follow-up management system, dramatically shortening the service process, and it has been revolutionizing after-sales services such as implementing the “Customer Safe Text Service” and “Happy Call System.”

"We sincerely thank consumers for selecting us as an excellent company in the Korean Consumer Protection Index. We will continue to contribute to enhancing the level of Korean consumers' rights protection,” a Kiturami official said.