Kiturami Co., Ltd. (CEO Kim Hak-soo) announced that it has been selected as an excellent company in the heating appliances sector for three consecutive years in the ‘2023 Korean Consumer Protection Index (KCPI)’.                                          

Kiturami is the sole company to have earned an excellent rating in the heating appliances category for the Korean Consumer Protection Index since the first survey in 2021 to the present.                           

Kiturami received the highest score in the heating appliances category in all KCPI individual survey items consisting of ‘consumer protection perception area (70%)’ and ‘consumer protection actuality area (30%).’                     

Released onto the market in 2020, ‘Kiturami’s 3rd Generation Carbon Mat Ondol’ is a consumer-friendly product that dramatically improves on various risk factors and inconveniences by mitigating harmful electromagnetic waves and fire of 1st generation electric mats and water leakage, bacteria, and water replenishment of 2nd generation hot water mats.      

In particular, the application of more detailed sleep science allows users to freely set settings by reflecting the usage environment, physical characteristics, and personal preferences.       

Kiturami has been taking proactive steps to protect consumers by preemptively rolling our product after-sales service services. 

A Kiturami Boiler official said, “To repay the brand loyalty and support of our customers, we will step up our dedication to improving the quality and performance of our 3rd generation carbon mats, while also protecting consumers and improve satisfaction through comprehensive after-sales service and management.”